Privacy policy

When you register with goSmart you can choose about the use of information collected through the goSmart Programme. Your options can be checked and changed at any time by calling the goSmart Customer Service on 8000 1234 or 22 747200. These options do not affect any other data, such as data Sponsors may collect from other sources e.g. from an account with them. If you have concerns about the use of such data, please contact the relevant Sponsor directly.

This is LMS (Loyalty Management Services) Ltd policy on information collected through the goSmart Programme. It is part of the Terms and Conditions of the goSmart Programme. Primary Cardholders and Additional Cardholders ('you') will provide information on a registration form or other communication with us and when you use your card or give details to earn or redeem points, the Participating Company* in question will record in its database the details of the transaction on which those points are earned or redeemed. If you transfer points from a Participating Company's old loyalty programme into goSmart, associated information will also be transferred to goSmart. Any of this information may be used by, and shared between us and the goSmart Participating Companies where necessary to operate the goSmart Programme (for example, so that you can redeem your points or to help prevent abuse of the programme).

Information regarding the specific goods or services you buy from a participating company will not be passed to us or any other Participating Company except where required to operate the goSmart programme. A Participating Company with whom you use your card to collect or redeem points may use information about the specific goods or services which you purchase, to market to you or to update a database on which you already appear. Any information (including your name and address) that does not relate to specific goods or services that you buy (for example, the number of points you collect every month) may be used by us to analyse where and how you use your Card and we may also keep this information in our records and process the same to maintain and develop our relationship with you. We may also use that information, and share it with participating companies so they can use it to select and send you offers (which may include special points offers) which we or they believe are likely to interest you.

Participating companies may use and analyze that information to market their services to you.
The goSmart Programme allows Additional Cardholders (for example, family members) to earn points on a Primary Cardholder's Account and will pool all information regarding that account (including that transferred from other programmes). The Primary Cardholder is primarily responsible for the Account. Offers and marketing information may be sent to Primary Cardholders and/or Additional Cardholders.

One of the benefits in participating in the goSmart Programme is that, on the basis referred to above, we and Participating Companies may use some of your personal details to keep you informed about special points offers, promotions and discounts. You may choose if you wish to be kept informed about these offers by ticking on the acceptance statement (of the Member Registration Form) or by calling the goSmart Customer Service Center at 8000 1234 or 22 747200.

At any time you may contact us either to be informed of your personal data maintained by us, or to ask us to correct any such data, free of charge.
 

* Participating Companies: Retailers who participate in the goSmart Programme as Sponsors and as Official Supporters. For information about all the current participating companies please login to our website or call the goSmart Customer Service Center.